Frequently Asked Questions

Need more information?

Below, you will find answers to our most commonly asked questions about our granite pet memorials and our engraving process.

Click on any of the question below to reveal the answer.

Ordering Process

What will happen after I place my order?

What will happen after I approve my layout?

How long will it take before I get my pet memorial?


What kind of photograph is best for engraving?

Can I request the use of a special font?

Is there a maximum amount of words that can be engraved?

Can more than one pet be added to a memorial?

Pet Memorials

Do you offer memorials in other colors than black?

Do you keep all pet memorials in stock?

Can the pet memorial be left outside year-round?

What is your warranty on the pet memorials?


Do you ship to Canada?

Do you ship to the United States?

Do you ship to other parts of the world?

Do you offer local pickup?

Why is shipping so expensive?

What if my pet memorial gets damaged during shipping?


Do you offer refunds?

Do you engrave memorials for people?

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